Shipping & Returns
SHIPPING & RETURNS
ILLRUSH Clothing does not guarantee you to receive your package by any particular date regardless of method of shipping selected.
SHIPPING PROCESS
Orders will be processed Monday thru Friday, 9am – 3pm US/Mountain Time, not including major holidays, and are shipped 1-3 businesses day from when ordered unless otherwise noted. Please allow 1-6 days for delivery within the USA from when package was shipped.
DAMAGED SHIPMENTS
We are not responsible for any lost, stolen, or damaged packages. It is up to you to track your package and ensure you are there to receive it. Calling USPS or UPS directly to insure your package is on time and being delivered.
RETURNS
BY ORDERING FROM THIS SITE YOU ARE AGREEING TO THE FOLLOWING RETURN POLICY. We appreciate your business and if you have to return your purchase for any reason, send it in within 15 days for virtual store credit or exchange. All returns must be unworn and unwashed. NO REFUNDS ARE GIVEN ONLY EXCHANGE OR STORE CREDIT. Shipping charges are not refunded under any circumstances. When returning items the Shipper or person who ordered is responsible for shipping cost! Some items like bikini’s are not refundable.Please email customerservice@ILLRUSHCLOTHING.com with the following information to request a exchange or return.
• Billing Name
• Shipping to Name
• Shipping Address
• Telephone Number
• Date Ordered
• Date Order Received
• Product order
• Reason for return
• and E-mail Address